No-One likes delays and we work as fast as possible to dispatch your order quickly.
To allow us to offer a wide range of colours, sizes and designs we print/embroider most clothing items and mugs to order. Please allow upto 10 working days from payment for delivery.
Where an order has multiple items, we may split the order to speed up delivery. You will only receive an ‘order complete’ email once all parts of your order have been dispatched. If your unsure if your order is complete drop us an email or contact us (Select Sales) and we’ll check on it’s status for you.
Standard UK Mainland Delivery via Royal Mail: up to fourteen (14) working days before Royal Mail consider missing.
1st Class – Aim to deliver by next working day.
2nd Class – Aim to deliver within 2-3 working days.
International Delivery: Starts from £4.00
Delivery times vary by country and service.
We are currently aware of 2 issues affecting International Orders:-
1) Channel Isles are automatically calculated as International. Please either set the Country to UK to place your order or contact us with your address and the Items you’ve like to purchase.
2) Multiple Items to some countries increase the postage costs incorrectly (It will be obvious if your affected by this). If you believe you’ve been incorrectly charged postage on your International Order please contact us we’re happy to check and refund the difference.
Please check our T&C’s for more information regarding our delivery service and exclusions UK Delivery Options
We reserve the right to cancel Orders where delivery charges have been miscalculated.
It is the customers responsibility to ensure you have supplied the correct address. This includes PayPal Express orders where we are passed your address details from your PayPal account.
We will replace any items lost/damaged in the post with a correct address and you may be contact by RoyalMail or our delivery agent to confirm the item was lost.